Recovery Programs

Reusable asset RECOVERY

Leveraging our national network and tracking tools, we expedite fuel-efficient recoveries of reusable packaging assets to reduce clutter and waste at the point of sale, resulting in program savings and increased customer satisfaction.

TRACKING AND RECOVERY MANAGEMENT

EZRack recovers 500,000+ assets every year, including racks, bins, crates, and carts for our customers. We design custom Recovery Programs for leading brands to reduce the complexity of managing owned asset pools, optimize logistics to reduce the total cost to deliver, and drive efficiency to improve the recovery experience for all stakeholders.

Improved asset control and visibility.

Dedicated recovery network of 40+ distribution centers to repackage assets.

PROGRAM HIGHLIGHTS

Dedicated Program Manager provides day-to-day oversight and performance reporting.

Accelerated recovery speeds improve retail satisfaction and mitigate shrink.

Asset tracking and visibility to enable better planning and resource use.

National and regional programs tailored to meet specific needs.

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FLEXIBILITY AT SCALE

EZRack manages a mix of complex recovery programs that optimize the total cost per unit delivered, accelerate turns, and reduce program emissions.

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RECOVERY Program Benefits

Advanced Technology

Proprietary RMS™ software providing asset tracking & data analytics integrated with our TMS focused on load level performance, carrier sourcing, and efficient routing for hub & spoke and multi-stop recovery.

Carrier Network

Access to highly competitive rates from thousands of carriers. Real-time visibility to shipments and post-audit business intelligence provides best-in-class on time service.

Customer SERVICE Team

State-of-the-art customer service, customized CRM, and dedicated call center accelerating recovery with performance reporting and direct engagement with retail stakeholders to drive higher CSAT ratings.

Recovery Optimization

Recovery and return based on the client’s prioritization of cost and speed. Real-time designation of Local agent, TL, LTL, or Multi-stop truckload allows for increased speeds of return at a lower cost.

RECOVERY Network

40+ regional distribution centers with trained drivers, efficient route planning, the ability to recover small shipments, deliver heavy labor, consolidate, store, repair, and repackage assets for re-use.

EMISSIONS Reporting

Reporting of Scope I and Scope II data highlighting the efficiency of the reusable model. Data is verifiable and repeatable with a focus on reducing Scope III emissions.

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SUSTAINABILITY

EZRack collaborates with our partners by sharing data that complies with industry-standard emissions reporting requirements, enabling us to drive business improvements that benefit the environment.